COOKIES IN HERSHEY

Currently Hiring

• Retail Assistant Manager

  Hershey, PA

  APPLY NOW LEARN MORE

  Retail Assistant Manager: Taylor Chip is known for perfecting the cookie. We pride ourselves on always having amazing customer service and greeting our guests with genuine, caring smiles. We are looking for a passionate, joyful person to join our hard-working team!
  
  As a Retail Assistant Manager, you will be responsible for leading by example and setting the pace and tone for the team. You will also be responsible for developing and training new team members, stewarding our values and culture, and assisting in the daily operations of the business.
  
  Position Type: Retail Assistant Manager – Full Time.
  
  Monday – Friday. Weekends as needed.
  
  Responsibilities may include: -Assist Retail Manager with daily managerial tasks, including inventory management, scheduling, baking and decorating cookies and cookie cakes, making coffee beverages, and more.
  -Creating a safe, secure, and healthy work environment for fellow employees.
  -Working with staff to accomplish organizational and individual goals.
  -Assist with checking inventory, placing orders, and picking up as needed. (Restaurant Store and coffee supplies for example)
  -Enter and update cake orders on Monday app.
  -Open and close the store.
  -Serving and connecting with guests with a smile, eye contact, and enthusiastic hospitality.
  -Manning event booths.
  -Transporting inventory to other locations and making deliveries.
  -Communicate pertinent information with staff on an as-needed basis.
  -This job description is subject to change at any time and the employee will be given additional responsibilities as assigned. Required Skills: -Ability to stand up for 8 hours.
  -Ability to lift 50lbs.
  -Bend, stretch, twist, or reach out.
  -Demonstrate a high level of professionalism.
  -Be proficient at all daily operations, including both the front and back of the house.
  -Ability to multitask and manage time effectively.
  -Strong work ethic with a quick, efficient, and thorough work pace.
  -Team-oriented mindset, adaptability, and dependability.
  -Positive attitude and a genuine passion for the job.
  -Excellent communication skills, including customer service skills.
  -Ability to uphold and promote the company’s values and vision.
  -Strong attention to detail and commitment to producing high-quality products.
  -Proficiency in MS Office (Excel, Outlook) .
  -Ability to communicate fluently in English; verbally and in writing.
  -Ability to read and follow instructions in English.
  Experience and Certification: -1 year of management or leadership experience is required.
  -Previous employment with Taylor Chip is preferred.
  -Proven track record of training and development.
  -Must pass the ServSafe Certification course.
  -High School Diploma or GED is required.
  -A driver’s license and the ability to drive a company vehicle are required.
  
  Job Types: Full Time up to 40 hours a week.
  
  Salary: $17 - $19/hour
  
  Job Types: Full Time

• Retail Manager

  Hershey, PA

  APPLY NOW LEARN MORE

  Retail Manager: Taylor Chip is known for perfecting the cookie. We pride ourselves on always having amazing customer service and greeting our guests with genuine, caring smiles. We are looking for a passionate, joyful person to join our hard-working team!
  
  As a General Manager, you will be responsible for overseeing and directing the daily operations of our Taylor Chip Cookie Bakery and Retail locations. This includes production, preparation, customer relations, bakery maintenance & repair, inventory management, team management, recruiting, financial accountability, and ensuring the highest quality products and services are delivered to our customers.
  
  Position Type: Retail Manager – Full Time.
  
  Monday – Friday. Weekends as needed.
  
  Responsibilities may include: -Overseeing and directing the daily operations of our bakery and retail locations.
  -Managing shift leads and team members, including scheduling, training, recruitment, discipline, and performance management.
  -Lead for baking tasks and maintaining cookie boards.
  -Train new team members and set the pace and tone of the store.
  -Pan, bake and decorate cookies.
  -Maintain and repair equipment if able and/or refer to appropriate repair service.
  -Work directly with the owners in executing business needs and ideas.
  -Cultivate a positive work environment that emphasizes gratitude and collaboration.
  -Ensure compliance with company standards in all areas of operations, such as production, preparation, and customer relations.
  -Inventory management, including placing orders, organizing deliveries, and working closely with the Intercourse branch in order to maintain proper inventory and be informed of any inventory issues.
  -Primary person in the completion of all bulk orders.
  -Financial reporting.
  -Opening and closing the store.
  -Serving and connecting with guests with a smile, eye contact, and enthusiasm.
  -Lead team to achieve human resource objectives and organizational goals.
  -This job description is subject to change at any time and the employee will be given additional responsibilities as assigned. Required Skills: -Ability to stand up for 8 hours.
  -Ability to lift 50lbs.
  -Bend, stretch, twist, or reach out.
  -Excellent communication skills.
  -High level of professionalism.
  -Effective conflict management and problem-solving abilities.
  -Team-oriented mindset, adaptability, and dependability.
  -Positive attitude and a genuine passion for the job.
  -Proficient leadership skills.
  -Ability to uphold and promote the company’s values and vision.
  -Strong work ethic and detail-oriented.
  -Able to take ownership and develop growth strategies to increase sales.
  -Ability to communicate fluently in English; verbally and in writing.
  -Ability to read and follow instructions in English. Education and Experience: -Two years of hospitality management and leadership experience required, including managing teams.
  -Five years of previous work experience, including previous employment with Taylor Chip.
  -Must be ServSafe certified or willing to take the exam.
  -High school diploma or GED is required.
  -Driver’s license and ability to drive a company vehicle are required.
  
  Job Types: Full Time up to 40 hours a week.
  
  Salary: $35,000 - $45,000/year + Bonus Opportunities
  
  Job Types: Full Time

• Retail Team Member

  Hershey, PA

  APPLY NOW LEARN MORE

  Retail Team Member: Taylor Chip is known for perfecting the cookie. We pride ourselves on always having amazing customer service and greeting our guests with genuine, caring smiles. We are looking for a passionate, joyful person to join our hard-working team!
  
  As a Retail Team Member, you will be responsible for providing excellent customer service to guests and helping bake the cookies in-store. This is an exciting opportunity to work in a fast-paced environment and learn new skills.
  
  Position Type: Retail Team Member – Full Time or Part Time.
  
  Monday - Friday. Weekends as needed. Day shift. Evening shift. After school shift.
  
  Responsibilities may include: -Ensuring cookies are baked, decorated, and displayed (Employees under the age of 18 are not permitted to bake and use the ovens)
  -Making and serving coffee beverages.
  -Stocking cookie boards and maintaining a clean and sanitary storefront.
  -Assisting in opening and closing the store.
  -Serving and connecting with guests with genuine care and enthusiasm.
  -Take customers’ pre-orders accurately and efficiently.
  -Assisting in the panning of cookie cakes and boxing bulk orders.
  -This job description is subject to change at any time and the employee will be given additional responsibilities as assigned. Required Skills: -Ability to stand up for 8 hours.
  -Have full dexterity of fingers, hands, and arms to use a computer/cash register.
  -Ability to lift 50lbs.
  -Bend, stretch, twist, or reach out.
  -Ability to multitask and manage time effectively.
  -Ability to communicate fluently in English; verbally and in writing.
  -Ability to read and follow instructions in English.
  -Strong work ethic with a quick, efficient, and thorough work pace.
  -Team-oriented mindset, adaptability, and dependability.
  -Positive attitude and a genuine passion for the job.
  -Excellent communication skills, including customer service skills.
  -Ability to uphold and promote the company’s values and vision.
  -Strong attention to detail and commitment to producing high-quality products. Education and Experience: -A high school diploma or GED is preferred but not required.
  
  Job Types: Part-Time or Full Time up to 40 hours a week.
  
  Salary: $12.50 - $15.00/hour
  
  Job Types: Part-Time or Full Time

• Shift Lead

  Hershey, PA

  APPLY NOW LEARN MORE

  Shift Lead: Taylor Chip is known for perfecting the cookie. We pride ourselves on always having amazing customer service and greeting our guests with genuine, caring smiles. We are looking for a passionate, joyful person to join our hard-working team!
  
  As a Shift Lead, you will be responsible for assisting in the daily operations of the business in the absence of the Retail Manager. This includes serving and connecting with guests, fostering a safe and healthy work environment, baking and decorating cookies, and more.
  
  Position Type: Shift Lead – Full Time or Part Time.
  
  Monday - Friday. Weekends as needed. After school shift.
  
  Responsibilities may include: -Assist in regular business operations.
  -Leads the store in the absence of Retail Assistant Manager or Retail Manager.
  -Opening and closing the store.
  -Serving and connecting with guests with a smile, eye contact, and enthusiasm.
  -Preparing shipments and working with shipping software (Intercourse Location) .
  -Panning, baking, and decorating cookies and cookie cakes.
  -Taking customer orders.
  -Keeping cookies baked and on display.
  -Assist in training staff and motivating the team to accomplish goals.
  -Manning event booths.
  -Taking dough/supply inventory and using the Monday app to communicate needs to the Intercourse branch.
  -Create a safe, secure, and healthy work environment for fellow employees.
  -This job description is subject to change at any time and the employee will be given additional responsibilities as assigned. Required Skills: -Ability to stand up for 8 hours.
  -Ability to lift 50lbs.
  -Bend, stretch, twist, or reach out.
  -Ability to multitask and manage time effectively.
  -Strong work ethic with a quick, efficient, and thorough work pace.
  -Team-oriented mindset, adaptability, and dependability.
  -Positive attitude and a genuine passion for the job.
  -Excellent communication skills, including customer service skills.
  -Ability to uphold and promote the company’s values and vision.
  -Strong attention to detail and commitment to producing high-quality products.
  -Ability to communicate fluently in English; verbally and in writing.
  -Ability to read and follow instructions in English. Education and Experience: -A minimum of 1 year of leadership experience (business or hospitality) is preferred.
  -A minimum of 2 years of customer service experience is required.
  -Minimum 6 months of previous employment with Taylor Chip preferred.
  -Driver’s license and ability to drive a company vehicle is required.
  -A high school diploma or GED is preferred but not required.
  
  Job Types: Part Time or Full Time up to 40 hours a week.
  
  Salary: $14.50 - $16.50/hour
  
  Job Types: Part-Time or Full Time